ORDER ACCEPTANCE; PAYMENT: Moon will only accept orders made through this or a pre-approved co-seller website. Terms of payment shall be determined in Moon’s discretion and as otherwise agreed to in writing by Moon Your receipt of an electronic or other form of order confirmation does not signify Moon’s acceptance of your order, nor does it constitute confirmation of the order or Moon’s offer to sell. Moon reserves the right, without prior notification, to accept or decline your order or limit the order quantity for any reason. Where payment is made by credit/debit card, such payment is subject to the approval of the financial institution issuing the credit/debit card, and Moon shall not be liable in any way if such financial institution refuses to accept or honor the credit/debit card for any reason. Moon may require, at our option, that any order placed over a certain dollar amount receive Moon’s pre-approval. Moon may also require additional verification or information before accepting any order. An order is deemed accepted upon our shipment of the products ordered, and Moon will charge your credit/debit card upon such shipment.
ORDER CANCELLATION: Once an order has been placed, it may be cancelled, however if the product has been shipped at the time of cancellation, any shipping and handling fees incurred will be your responsibility. However, you may refuse delivery of your order upon receipt or return your order in accordance with our Return Policy. Any rerouting fees incurred at the time of refusing any product will be deducted from the refund.
SHIPPING AND HANDLING; SALES AND OTHER TAXES: Unless otherwise noted, shipping and handling fees will be charged separately. Sales and similar taxes shall be charged to you by Moon, as required by law.
REFUNDS: Certain sales of products on this website may be eligible for full or partial refunds. For more information, please refer to our Return Policy.
You have thirty (30) calendar days from the date of your original purchase to return a MOON UltraLight unit. The MOON UltraLight units carry a 30-Day Risk Free Trial. If you are not completely satisfied with your purchase, you must contact Moon at firstname.lastname@example.org to obtain a return authorization (RMA) number within 30 days of the purchase date. Once an RMA number has been assigned to you, you are then responsible to ship the product back to Moon. A return address will be supplied by our support team. Once the product has been received by Moon, a credit will be issued. Please note that Moon will not issue refunds for orders that are returned without an RMA or are returned after the 30-Day Risk Free Trial period has expired. Please keep all receipts and delivery notices on file. For refunds, please allow up to two billing cycles for the credit to appear on your credit card statement. Please refer to the Moon Warranty for any returns due to defects in manufacture or workmanship.
PRODUCT AVAILABILITY: Although availability may be indicated on this website, Moon cannot guarantee product availability and products may not be available for immediate delivery. Moon reserves the right, without liability or prior notice, to revise, discontinue, or cease to make available any or all products, or to cancel any order. If there is any revision, discontinuance or cessation, Moon may, at its discretion, ship products which have substantially similar functionality and specifications to the products ordered, or cancel your order and refund any prior payment that you have made for such products.
INACCURACIES; TYPOGRAPHICAL ERRORS: Moon attempts to be accurate. However, Moon does not warrant that product descriptions or other content of this website are accurate, complete, reliable, current, or error-free. If a product offered by Moon is not as described, your sole remedy is to return it in accordance with our Return Policy. In the event that a product is listed at an incorrect price or with incorrect information due to a typographical error or an error in pricing or product information received from Moon suppliers, Moon shall have the right to refuse or cancel any orders placed for products listed at the incorrect price whether or not the order has been confirmed and your credit/debit card has been charged. If your credit/debit card has already been charged for the transaction and your order is cancelled, Moon shall issue a credit to your credit/debit card account for the amount of the charge.
TITLE AND RISK OF LOSS: Title to any ordered products will pass to you upon shipment of such products, except that title to any software included with the products will remain with Moon
SITE AVAILABILITY AND SECURITY: At any time and from time to time, all or any portion of this website may not be available or may not function properly. This website may have and may cause technological problems, including viruses and other malicious or damaging computer programs. Moon disclaims liability for any interception of data or communications. Moon does not guarantee the security of this website. Moon is not liable for any damage or injury caused by the performance or failure of performance of all or any portion of this website or resulting from your use of this website.
ELECTRONIC COMMUNICATIONS: When you visit this website or send emails to us, you are communicating with us electronically. You consent to receive communications from us electronically unless you opt out from receiving such communications. We will communicate with you by email or by posting notices to this website. You agree that all agreements, notices, disclosures, or other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
AFFILIATED AND THIRD PARTY SITES: Moon has no obligations or liabilities relating to any third party websites or materials. If you access any third party website through this website or otherwise, you do so at your own risk, even if you use a hyperlink that Moon supplies or otherwise learn of the website from Moon or through this website. Moon works with a number of partners and affiliates to whose Internet sites this website may hyperlink. Hyperlinks to or from this website are for the user’s convenience only. Our inclusion of hyperlinks to an Internet site or providing information or recommendations relating to an Internet site does not, and should not be construed to mean that Moon endorses or sponsors or is affiliated with that Internet site. Moon makes no guarantees about the accuracy, currency, content, or quality of the information provided by third party Internet sites, including any partner or affiliate Internet sites, and Moon assumes no responsibility for unintended, objectionable, inaccurate, misleading, or unlawful content that may reside on those Internet sites. Similarly, from time to time in connection with your use of this website, you may have access to content or materials that are owned or supplied by third parties. You acknowledge and agree that Moon makes no guarantees about, and assumes no responsibility for, the accuracy, currency, content, or quality of such third party content or materials.
CAUTIONARY LANGUAGE REGARDING FORWARD-LOOKING STATEMENTS: This website may contain estimates, projections or other statements that are forward-looking in nature (“Forward-Looking Statements”). Any Forward-Looking Statements are inherently speculative and subject to numerous risks and uncertainties. Actual results and performance may be significantly different from historical experience and present expectations or projections. Moon undertakes no obligation to publicly update or revise any Forward-Looking Statements.